Shipping and Return Policy

At D’LUJO, we ensure safe and timely delivery of your luxury mirrors, furniture, and glass décor.

  • Delivery Timeframe: Orders are shipped within 10–12 business days after confirmation.
  • Shipping Partners: We work with trusted logistics providers to ensure careful handling of fragile products.
  • Tracking: Customers receive tracking details once the order has been dispatched.

Return & Replacement Policy

We take utmost care in packaging, but due to the fragile nature of our products, damages may occur in rare cases.

  • Eligible Returns: Only items damaged during shipping are eligible for return/replacement.
  • Reporting Damage: If damage is detected, report it immediately to our team before accepting the product.
  • Non-Returnable Cases: Products are not returnable for reasons such as size, color variation, or personal preference, as each piece is custom/handcrafted.

Final Note

Our team ensures premium quality and careful delivery. Your satisfaction is our priority, and we stand by our craftsmanship and service.